The Minister of Energy and Green Transition, John Abdulai Jinapor, has ordered an investigation into complaints about prepaid electricity meters. Consumers have reported that their electricity units are depleting much faster than expected.
The Minister stated that an impartial probe will be launched to find the causes behind these reported issues. This decision comes after many people shared concerns about their electricity meters.
Minister Jinapor announced this during the commissioning and inspection of a meter manufacturing plant. He emphasized the government's commitment to addressing consumer grievances.
The investigation aims to determine if there are technical faults with the meters or other factors contributing to the rapid unit loss. Thorough examination of meter performance and operation is expected.
This addresses a growing public concern impacting household electricity budgets. The outcome of the probe is expected to provide clarity and potential solutions to affected customers.
Details regarding the specific meter types or manufacturers involved were not immediately made public. The investigation will look into all aspects related to the prepaid metering system.