The Minister of Energy and Green Transition, John Abdulai Jinapor, announced an investigation into complaints about prepaid electricity meter units depleting rapidly.
This decision comes after many consumers expressed widespread concerns regarding the quick draining of their electricity credit.
The Minister made the announcement during an inspection of a meter manufacturing facility.
He stated that the investigation will aim to find the main reasons behind these persistent issues reported by users.
The probe is expected to provide a clear understanding of the problem and potential solutions.
Consumers have been frustrated by the perceived rapid consumption, leading to unexpected costs.
The Ministry has assured the public that the findings will be shared after the investigation is complete.