The Minister of Energy and Green Transition, John Abdulai Jinapor, has ordered an investigation into complaints about prepaid electricity meters. Many consumers have reported that their electricity units are depleting faster than expected.
The Minister announced this decision following widespread public concern. He stated that a fair and impartial probe will be conducted.
The investigation seeks to uncover the reasons behind the alleged rapid loss of electricity units. It will examine the performance and accuracy of the meters currently in use.
Widespread consumer complaints have prompted this official inquiry. The aim is to address the concerns and ensure the integrity of the electricity supply system.
Minister Jinapor made the announcement during a recent official event. He was inspecting a meter manufacturing facility when he addressed the issue.
The investigation will involve relevant stakeholders. This includes officials from the energy sector and meter providers.
This action by the Ministry demonstrates a commitment to addressing consumer grievances. It highlights the importance of reliable and fair electricity services for all citizens.
The findings of the probe are expected to lead to appropriate actions. These actions will be aimed at resolving the issues raised by consumers Regarding their prepaid electricity units.