Illegal charges by health facilities are hurting the National Health Insurance Scheme in the Western North Region. Frank Duku, the NHIA Regional Director, revealed this problem.
He said these unapproved fees are the main reason people are losing faith in the insurance system. Some health centers are taking money from patients when they should not be.
This situation makes it hard for the scheme to work as planned. Patients expect free or approved services when they use their insurance cards.
Mr. Duku’s comments came during a discussion about how the health insurance is performing in the region. His office is working to address these issues.
The National Health Insurance Authority aims to provide accessible healthcare for all Ghanaians. These illegal charges go against that goal.
Authorities are looking into these facilities to ensure they follow the rules. Patients need to be able to trust the health system.
The NHIA is urging the public to report any facility charging unapproved fees. This helps them investigate and take action.
Ensuring fair treatment and following the approved fee structure is vital for the scheme’s success. This builds confidence among users.