Bills Micro-Credit is looking into a video that shows an argument. The video has been shared widely online.
The company issued a statement saying it is a registered financial institution. It follows strict professional behavior and ethics.
An investigation is now underway. It will help understand the events that led to the video.
The inquiry will also check if any workers of Bills Micro-Credit broke the company's rules.
This move shows the company's commitment to maintaining its standards.