Bills Micro-Credit is looking into a video that has become popular online. The video shows a confrontation between people.
The company said it is a regulated financial institution. It works with high professional and ethical standards.
Bills Micro-Credit wants to understand the full story behind the video. An investigation is now underway.
The inquiry will help determine the exact sequence of events shown in the video.
It will also check if any staff members from Bills Micro-Credit broke internal policies.
The company is committed to its professional conduct.