Bills Micro-Credit is looking into a video of an argument that is widely shared online. The company stressed that it is a financial institution that follows strict professional and ethical standards.
An internal investigation has been launched to understand what happened in the video. The company wants to find out if its employees acted wrongly.
The investigation aims to determine the sequence of events shown in the video. It will also check if any staff members violated the company's internal policies and procedures.
Bills Micro-Credit reiterated its commitment to operating with integrity. The company has not provided further details about the personnel involved or the exact location of the incident at this time.