Bills Micro-Credit has started an investigation into a video that has appeared online. The video shows what appears to be an altercation.
The company stated that it operates as a regulated financial institution. It added that it follows strict professional and ethical rules.
An internal investigation is now underway. This will help to understand the sequence of events in the video.
The investigation will also check if any employees broke the company's internal policies.
Bills Micro-Credit has assured the public that it takes such matters seriously.
More information will be provided as the investigation progresses.