Bills Micro-Credit Limited is investigating a video that has gone viral online. The footage shows some of the company's field officers arguing with a woman holding a baby.
The company management confirmed this on Saturday, March 14. They released a statement to address the concerns raised by the video.
Bills Micro-Credit Limited said the incident has caused significant worry. The company is actively trying to understand exactly what happened.
The investigation aims to clarify the details of the confrontation.