Bills Micro-Credit is investigating a video of an altercation that has surfaced online. The company has not yet shared details about the incident itself.
The institution emphasized that it is a registered financial firm. It operates under strict professional and ethical standards.
An internal investigation is now underway. This probe aims to determine the sequence of events shown in the video.
The investigation will also check if any company personnel violated the company’s internal policies. Bills Micro-Credit has committed to following up on the findings.