Amazon has introduced a new artificial intelligence tool. This tool helps customers identify suspicious messages.
The AI can tell if emails or texts pretending to be from Amazon are real or fake. This feature is part of Amazon's Alexa for Shopping.
Customers can ask Alexa to check if a message is a scam. This helps protect people from falling victim to fraudulent communications.
The goal is to make online shopping safer for everyone.
This technology aims to reduce the number of successful scams targeting Amazon customers.