Bank customers faced many problems in 2025. The Bank of Ghana released a report listing these issues.
Digital fraud was a big worry for many people. This involves using computers or the internet to trick people and steal money or information.
Problems with bank cards also caused a lot of complaints. This could include unauthorized transactions or issues when using cards for payments.
These findings come from the Bank of Ghana's yearly report. The report covers the performance and challenges within the banking sector.
The report shows that these digital and card problems were significant. They were among the main reasons customers contacted their banks with complaints.
This information helps understand the types of risks people face when using digital banking services.
It also shows the importance of improving security measures for online transactions and card usage.
The Bank of Ghana uses such reports to guide its policies and regulations for banks.
This helps to protect customers and ensure a safer banking system for everyone.
Efforts are likely being made to address these concerns and prevent future issues.